Privacy Policy

Privacy Policy

What is the Privacy Policy and what does it cover?

Key Points:

·         This Privacy Policy explains how we collect, use and share your information. It also describes how long we keep your information for and how we keep it safe when we transfer it.

·         The Privacy Policy also lets you know your rights

·         This policy applies to what we call Buggami Products, or Products. Our Products include Buggami, Bugga-Messenger, Messenger and Portal.

·         It also applies to Buggami Apps if you log in with a Buggami.com or Buggami network account


We at Buggami want you to understand what information we collect, and how we use and share it. That's why we encourage you to read our Privacy Policy. This helps you use Buggami Products in the way that's right for you.

In the Privacy Policy, we explain how we collect, use, share, retain and transfer information. We also let you know your rights. Each section of the Policy includes helpful examples and simpler language to make our practices easier to understand. We've also added links to resources where you can learn more about the privacy topics that interest you.

It's important to us that you know how to control your privacy, so we also show you where you can manage your information in the settings of the Buggami Products you use. You can update these settings to shape your experience.

This policy describes the information that we, Buggami Platforms, Inc., process to provide Buggami Products. Buggami Products, which we also call "Products", include:

·         Buggami.com

·         Bugga-Messenger

·         Buggami Android App

·         Buggami iOS App

·         Buggami Wallets

·         Buggami Marketplace

·         Buggami Audience Network

·         Buggami Views and Streams

Some of our Products also have a supplemental privacy policy that adds to the information provided in this policy.

 

What information do we collect?

Key Points:

In this policy, we list the kinds of information that we collect. Here are some important ones. We collect:

·         The information that you give us when you sign up for our Products and create a profile, such as your email address or phone number

·         What you do on our Products. This includes what you click on or like, your posts and photos and messages that you send. If you use end-to-end encrypted messaging, we can't read those messages unless users report them to us for review.

·         Who your friends or followers are, and what they do on our Products

·         Information from the phone, computer or tablet that you use our Products on, like what kind it is and what version of our app you're using

·         Information from partners about things you do both on and off our Products. This could include other websites you visit, apps you use or online games you play.

The information that we collect and process about you depends on how you use our Products. For example, we collect different information if you sell furniture on Marketplace than if you post a reel on Bugga-Messenger. When you use our products, we collect some information about you even if you don't have an account.

Here's the information we collect:

Your activity and information that you provide

On our Products, you can send messages, take photos and videos, buy or sell things and much more. We call all of the things you can do on our products "activity". We collect your activity across our products and information that you provide, such as:

·         Content that you create, such as posts, comments or audio

·         Content you provide through our camera feature or your camera roll settings, or through our voice-enabled features. Learn more about what we collect from these features, and how we use information from the camera for masks, filters, avatars and effects.

·         Messages you send and receive, including their content, subject to applicable law. We can't see the content of end-to-end encrypted messages unless users report them to us for review. Learn more.

·         Buggamidata about content and messages, subject to applicable law

·         Types of content, including ads, that you view or interact with, and how you interact with it

·         Apps and features you use, and what actions you take in them. See examples.

·         Purchases or other transactions that you make, such as through Buggami checkout experiences, including credit card information. Learn more.

·         Hashtags you use

·         The time, frequency and duration of your activities on our Products

 

Information with special protections

You might choose to provide information about your religious views, your sexual orientation, political views, health, racial or ethnic origin, philosophical beliefs or trade union membership. These and other types of information could have special protections under the laws of your jurisdiction.

 

Friends, followers and other connections

Information we collect about your friends, followers and other connections

We collect information about friends, followers, groups, accounts, Buggami Pages and other users and communities that you're connected to and interact with. This includes how you interact with them across our products and which ones you interact with the most.

 

Information we collect about contacts

We also collect your contacts' information, such as their name and email address or phone number, if you choose to upload or import it from a device, such as by syncing an address book.

If you don't use Buggami Products, or use them without an account, your information might still be collected. Learn more about how Buggami uses contact information uploaded by account holders.

Learn how to upload and delete contacts on Buggami and Messenger, or how to connect your device's contact list on Bugga-Messenger.

 

Information we collect or infer about you based on others' activity

We collect information about you based on others' activity. See some examples.

We also infer things about you based on others' activity. For example:

·         We may suggest a friend to you through Buggami's People you may know feature if you both appear on a contact list that someone uploads.

·         We take into account whether your friends belong to a group when we suggest you join it.

 

App, browser and device information

We collect and receive information from and about the different devices you use and how you use them.

Device information we collect and receive includes:

·         The device and software you're using, and other device characteristics. See examples.

·         What you're doing on your device, such as whether our app is in the foreground or if your mouse is moving (which can help tell humans from bots)

·         Identifiers that tell your device apart from other users' devices, including Family device IDs. See examples.

·         Signals from your device. See examples.

·         Information you've shared with us through device settings, such as GPS location, camera access, photos and related Buggamidata

·         Information about the network that you connect your device to and your connection, including your IP address. See more examples.

·         Some location-related information, even if location services is turned off in your device settings. This includes using IP addresses to estimate your general location.

·         Information about our products' performance on your device. Learn more.

·         Information from cookies and similar technologies. Learn more.

 

Information from partners, vendors and other third parties

What kinds of information do we collect or receive?

We collect and receive information from partners, measurement vendors, marketing vendors and other third parties about a variety of your information and activities on and off our Products.

Here are some examples of information that we receive about you:

·         Your device information

·         Websites that you visit and cookie data, such as through Social plugins or the Buggami pixel

·         Apps you use

·         Games you play

·         Purchases and transactions you make off of our Products using non-Buggami checkout experiences

·         Your demographics, such as your education level

·         The ads you see and how you interact with them

·         How you use our partners' products and services, online or in person

Partners also share information such as your email address, cookies and advertising device ID with us. This helps us match your activities with your account, if you have one.

We receive this information whether or not you're logged in or have an account on our Products. Learn more about how we connect information from partners to your account.

Partners also share with us their communications with you if they instruct us to provide services to their business, such as helping them manage their communications. To learn how a business processes or shares your information, read their Privacy Policy or contact them directly.

 

How do we collect or receive this information from partners?

Partners use our business tools, integrations and Buggami Audience Network technologies to share information with us.

These partners collect your information when you visit their site or app or use their services, or through other businesses or organisations they work with. We require partners to have the right to collect, use and share your information before giving it to us.

 

What if you don't let us collect certain information?

Some information is required for our products to work. Other information is optional, but without it, the quality of your experience might be affected.

 

What if the information that we collect doesn't identify individuals?

In some cases information is de-identified, aggregated or anonymised by third parties so that it no longer identifies individuals before it's made available to us. We use this information as described below without trying to re-identify individuals.

 

How do we use your information?

Key Points:

Here are some of the ways we use your information:

·         We personalise your experience, for instance by suggesting reels to watch or communities to join

·         We improve our Products by applying information about what you use them to do, and what else is happening on your device when our app crashes

·         We work to prevent harmful behaviour and keep people safe on our Products

·         We send you messages about the Products that you use or ones you might like, if you let us

·         We research for the good of people around the world, for instance to advance technology or to help out in a crisis

We use information we collect to provide a personalised experience to you, including ads, along with the other purposes that we explain in detail below.

For some of these purposes, we use information across our Products and across your devices. The information that we use for these purposes is automatically processed by our systems. But in some cases, we also use manual review to access and review your information.

To use less information that's connected to individual users, in some cases we de-identify or aggregate information or anonymise it so that it no longer identifies you. We use this information in the same ways we use your information as described in this section.

 

Here are the ways we use your information:

To provide, personalise and improve our Products

We use information we have to provide and improve our Products. This includes personalising features, content and recommendations, such as your Buggami Feed, Bugga-Messenger feed, Stories and ads. We use information with special protections that you choose to provide for these purposes, but not to show you ads.

Read more about how we use information to provide, personalise and improve our Products:

 

How we show ads and other sponsored or commercial content

When you use our Products, you see ads and sponsored or commercial content, such as product listings in Shops. You also see ads shown through Buggami Audience Network or commercial content when you visit other apps. We want everything that you see to be interesting and useful to you.

To decide what to show you and others, we use information that we have about you, including:

·         Your profile information

·         Your activity on and off our Products, including information that we receive through cookies and similar technologies, according to your settings

·         Content that you create or interact with across Buggami and Bugga-Messenger

·         Things we infer about you, such as topics that we think you may be interested in

·         Information about your friends, followers or other connections, including their activity or interests

 

How we use information to improve our Products

We're always trying to make our Products better and create new ones with the features you want. Information we collect from you helps us learn how.

We use information we collect to:

·         See if a product is working correctly

·         Troubleshoot and fix it when it's not

·         Try out new products and features to see if they work

·         Get feedback on our ideas for products or features

·         Conduct surveys and other research about what you like about our Products and brands, and what we can do better

 

How we use location-related information

We use location-related information that you allow us to receive if you turn on the Location Services device setting. This includes things such as your GPS location and, depending on the operating system you're using, other device signals.

We also receive and use some location-related information even if location services is turned off. This includes:

·         IP addresses, which we use to estimate your general location. We can use IP addresses to estimate your specific location if it's necessary to protect the safety and security of you or others.

·         Your and others' activity on our Products, such as check-ins and events

·         Information that you give us directly, such as if you enter your current city on your profile, or provide your address in Marketplace

We use location-related information, such as your current location, where you live, the places you like to go and the businesses and people you're near, to do the things described in the "How do we use your information?" section of the Policy, such as:

·         Provide, personalise and improve our Products, including ads, for you and others. See an example.

·         Detect suspicious activity and help keep your account secure. Learn how.

 

Promoting safety, security and integrity

Here are some ways that we promote safety, security and integrity. We work to:

·         Verify accounts and activity

·         Find and address violations of our terms or policies. In some cases, the decisions we make about violations are reviewed by the Oversight Board. They may use the information we have when they review our decisions. Learn more about how the Oversight Board processes information.

·         Investigate suspicious activity

·         Detect, prevent and combat harmful or unlawful behaviour

·         Identify and combat disparities and racial bias against historically marginalised communities

·         Detect and prevent spam and other bad experiences

·         Detect when someone needs help and provide support

·         Detect and stop threats to our personnel and property

·         Maintain the integrity of our Products

Learn more about how we work to keep Buggami a safe place for everyone.

 

Providing measurement, analytics and business services

To provide measurement and analytics services, we use the information we collect about you across your accounts on our Products.

Our measurement and analytics services help our partners understand things such as:

·         How many people see and interact with their products, services or content, including posts, videos, Buggami Pages, listings, Shops and ads (including those shown through apps using Buggami Audience Network)

·         How people interact with their content, websites, apps and services

·         What types of people interact with their content or use their services

·         How people use our partners' products and services to connect to Buggami Products, the performance of their connection and networks and users' experience with them

We also use the information that we collect to provide business services.

 

Communicating with you

We communicate with you in a few different ways. For example:

·         We send messages about the Products that we know you use, using the email address that you register to your account

·         Depending on your settings, we send marketing communications about Products that you might like

·         We ask you to participate in research based on things such as how you use our Products

·         We let you know about our policies and terms of service

·         When you contact us with any questions, we reply to your email

·         We facilitate customer support communications with you when you've told us, either directly or through a third party, that you have questions or concerns about our Products

We also use information about how you interact with our messages, such as if you open an email from us. This helps us understand the best way to reach you and whether our communications are helpful.

 

Researching and innovating for social good

We research and innovate to help people around the world. Our goals include:

·         Contributing to social good and areas of public interest

·         Advancing technology

·         Improving safety, health and well-being

·         Here are some examples of our research:

·         We analyse information about where groups of people go during crises. This helps relief organisations get aid to the right places.

·         We work with independent researchers to better understand the impact that social media might have on elections and democratic processes

·         We've collaborated with academics and industry experts to help improve Internet access and quality in rural areas

·         We support research in areas such as artificial intelligence and machine learning to do things such as create COVID-19 forecasting models.

 

How is your information shared on Buggami Products or with integrated partners?

Key Points:

·         You can choose to share information on our Products or with integrated partners

·         Remember to share only with people you trust

·         You might decide to use a product that integrates with one of ours, such as if you use Buggami Login to log in to a music service or a shopping site

·         If you do, that organisation will ask you to receive some information about you, such as your email address or date of birth.

 

People and accounts that you share and communicate with

When you share and communicate using our products, you can sometimes choose the audience for what you share.

When you interact with people or businesses, they can see:

 

What you share with them

For example, the audience you choose who can see when you:

·         Share a post that you've written

·         Share a photo or video

·         Create a story

·         Share a news article

·         Add information to your profile

 

What you communicate with them

People you interact with can see what you send to them. So if you send a person or a business a message on Messenger or Bugga-Messenger, that person or business can read your message.

 

Some of your activity

People and businesses can also see some of your activity on our products. This includes when you:

·         Comment on or react to others' posts

·         Engage with ads or other sponsored or commercial content, such as by commenting or liking

·         Allow content that you've shared about a product in a shop to be shared across our products

·         View their story on Buggami or Bugga-Messenger

·         Connect a new Buggami device, such as Portal or Ray-Ban Stories, to your account

 

When you're active

Some of our products might provide you with settings that allow others to see when you're active on our products, such as "active status". In some cases, we also offer settings that allow others to see when you're active in a particular section of one of our products, such as a message thread, game or event, or when you last used one of our products.

Learn how to update your Active status on Buggami and Bugga-Messenger.

 

Content that others share or reshare about you.

Who can see or reshare your content

People in your audience can view your content and can choose to share it with others outside your audience, on and off our products. For example, when you share a post or send a message to specific friends, they can download, screenshot or reshare it with anyone, on, across or off our products.

When you comment on a post or react to a photo, your comment or reaction can be seen by anyone who can see the post or photo. This can include people who you aren't connected to. The person who shared the post can also change their audience at any time after you've interacted with it.

 

How information about you can be shared

People who use our products can share information about you with the audience they choose. For example, they can:

·         Share a photo or video of you in a post, comment, story, reel or message

·         Mention you in a post or story

·         Tag you in a post, comment, story or location

·         Share details about you in a post, story or message

If you're uncomfortable with what others have shared about you on our products, you can always choose to report posts and stories.

 

Public content

What content is public?

Some of your information and activity are always public. This includes your name, Buggami and Bugga-Messenger username, profile picture and activity on public Buggami Pages and groups.

Other content you can choose to set to Public, such as posts, photos and videos you post to your profile, stories or reels.

 

Who can see public content?

When content is public, it can be seen by anyone on or across our products, and in some cases off our products, even if they don't have an account.

For example, if you comment on Marketplace, a public Buggami Page or a public Bugga-Messenger account, or if you leave a rating or review, your comment, rating or review will be visible to anyone. It could appear in any of our products or be seen by anyone, including off our products.

 

Where can public content be shared?

We, you and people using our products can send public content (e.g. your profile photo or information that you share on a Buggami Page or public Bugga-Messenger account) to anyone on, across or off our products. For example, users can share it in a public forum, or it can appear in search results on the Internet.

Public content can also be seen, accessed, reshared or downloaded through third-party services, such as:

·         APIs

·         The media, like TV

·         Other apps and websites connected to our products

 

With integrated partners

You can choose to connect with integrated partners who use our Products. If you do, these integrated partners receive information about you and your activity.

These integrated partners can always access information that's public on our Products. Learn more about other information they receive and how they handle your information:

 

When you use an integrated partner's product or service

Information they receive automatically

When you use an integrated partner's products or services, they can access:

·         What you post or share from these products or services

·         What you use their services to do

·         Information from and about the device you're using

·         The language setting that you've chosen on our Products

 

Information they receive with your permission

Sometimes these integrated partners ask you for permission to access certain additional information from your Buggami, Bugga-Messenger or Messenger account. In their request, they'll explain what information they'd like to access and let you choose whether to share it.

On Buggami, this includes things such as your email address, home town or birthday. On Bugga-Messenger, this includes content such as photos and videos that you've shared from your account when the account was set to private.

We automatically log when you receive a request from an integrated partner to access your information. These requests to access information are separate from the apps and websites access that you manage in your Buggami or Bugga-Messenger ad settings or in your mobile device settings.

 

How long they can access your information

Apps or websites that you've logged in to using Buggami Login or connected to your Bugga-Messenger account can access your non-public information on Buggami Products unless it appears to us that you haven't used the app or website in 90 days. Note that even if an app's access to your information has expired, it can still retain information that you shared with it previously.

We encourage you to visit your apps and websites settings from time to time to review which apps and websites continue to have access to your information through Buggami Login or Bugga-Messenger.

 

When you interact with someone else's content on an integrated partner's product or service

Integrated partners receive information about your activity when you interact with other Buggami, Bugga-Messenger or Messenger users while they're using the integrated partner's product or service.

For example, a gamer livestreams to Buggami using a partner app. Then you comment on that live-stream. The app developer will receive information about your comment.

 

How integrated partners handle your information

Integrated partners handle the information that you share with them according to their own terms and policies, not Buggami's. You can review their Privacy Policy on their website or app to learn how they receive and process your information. In some cases, they use a separate service provider to receive and process your information.

 

How do we share information with third parties?

Key Points:

We share certain information with:

·         Advertisers who show ads on our Products

·         Businesses we hire to market our Products for us

·         Businesses we hire to do things such as offer customer service or conduct surveys

·         Researchers who use it to do things such as innovate, advance technology or improve people's safety

We don't sell your information and we never will.

We don't sell any of your information to anyone and we never will. We also require partners and other third parties to follow rules about how they can and cannot use and disclose the information that we provide.

Here's more detail about who we share information with:

 

Partners

Advertisers and Audience Network publishers

Advertisers

We provide advertisers with reports about the number and kinds of people who see and engage with their ads and commercial content. These reports include information about the general demographics and interests of people who engaged with an advertiser's ad or commercial content. Then advertisers can better understand their audience.

 

Buggami also provides advertisers and their vendors with information about:

·         Ads and commercial content people engaged with, if any

·         When people engaged with ads and commercial content

·         Where that ad or commercial content was shown (e.g. on Buggami.com or on Bugga-Messenger)

We also confirm which ads or commercial content you viewed that led you to take an action with an advertiser, such as downloading an advertiser's app. But we don't share information with these advertisers and their vendors that by itself can be used to contact or identify you, such as your name or email address, unless you give us permission.

 

Audience Network publishers and their vendors

Buggami Audience Network lets advertisers place ads with us that will be published on other apps and websites outside of Buggami.

To help show you ads on their apps and websites, we share information with publishers who use Audience Network, as well as vendors who facilitate that use. For example, we share:

·         How many people see and engage with ads on publisher apps

·         Information related to or in response to a publisher's request to serve an ad on its app.

But we don't share information with these publishers and their vendors that by itself can be used to contact or identify you, such as your name or email address, unless you give us permission.

 

Partners who use our analytics services

People rely on our Products, such as business accounts, professional tools and Buggami Pages, to run and promote their businesses. Businesses use our analytics services to understand more about how people are using their content, features, products and services.

To provide these services, we use the information that we collect about you. We put this information into aggregate reports so that partners can see how well their content, features, products and services are performing and are able to understand things such as users' experience with such content, products and services.

These reports aggregate information such as:

·         How many people interacted with our partners' content, products or services

·         The general demographics and interests of the people who interacted with it

·         How people use our partners' products and services to connect to Buggami Products and the performance of their connection and networks

Advertisers also receive other information. Read our policy about how we share information with advertisers.

 

 

Partners who offer goods or services on our Products and commerce services platforms

When you choose to make a transaction, or otherwise choose to share information with a seller, creator, fundraiser, charity, payment services provider or commerce services platform, we share information with them and with any providers acting on their behalf.

Depending on how you interact with them, they receive:

·         Information to complete your transaction, such as order, payment, contact and delivery information

·         Information to help ensure the security of the transaction, such as information about your device or connection

·         Any information required by applicable regulation

·         Other information that you choose to share with them

For example, if you make a purchase from an Bugga-Messenger shop using checkout, the shop will receive information to complete your transaction. This may include your order items, your contact details and delivery information. If the shop uses a payment services provider, such as PayPal, to facilitate the transaction, the provider will receive the transaction amount, a transaction description (to appear on your credit card statement) and your payment card information, such as cardholder name, card number, expiry date and billing address. Learn more about payments on Bugga-Messenger.

 

Integrated partners

When you choose to use integrated partners' products or services, they may receive information about you and your activity. Read the policy.

 

Vendors

Measurement vendors

We don't create every measurement and analytics report ourselves.

We share information (such as whether people saw an ad or engaged with it) with our measurement vendors, who aggregate it to provide their reports.

For example, an advertiser might ask a measurement vendor to help work out the impact that its ads on Buggami have had on sales. The measurement vendor compares information from us about clicks on the advertiser's Buggami ads with information from the advertiser about product purchases. Then the measurement vendor creates and provides aggregated reports that show the advertiser how its ads are performing.

 

Marketing vendors

We share information about you with marketing vendors. For example, we share your device identifier or other identifiers with marketing vendors to help us serve you ads most relevant to your interests.

Marketing vendors support our marketing and advertising efforts by:

 

·         Serving our advertisements across the internet, including on mobile, desktop and connected television devices

·         Tracking and categorising your online and mobile app activity

·         Providing us information about your interests and community and advertising interactions

These marketing vendors help us understand who might find our advertising most relevant to their interests, and which of our Products might interest you. This information can be used to personalise which of our ads are shown to you. Marketing vendors also use this information to measure response to our marketing efforts and the effectiveness of our advertising.

Learn more about how to manage the Buggami ads that you see off our Products.

 

Service providers

Service providers provide services to us that help us provide our Products to you. We share the information we have about you to receive these services, which include:

·         Investigating suspicious activity

·         Detecting and stopping threats to our personnel and property

·         Facilitating payments

·         Providing customer support

·         Improving the functionality of our Products

·         Providing technical infrastructure services

·         Analysing how our Products are used

·         Conducting research and surveys

·         Marketing and promoting our Products

 

Third parties

External researchers

We provide information to external researchers. They use it to conduct research that advances scholarship and innovation, and to promote safety, security and integrity.

Research goals include supporting:

·         Our business or mission

·         Social good. Learn more.

·         Technological advancement

·         Safety and security on our Products

·         Public interest

·         Health and well-being

When sharing information with external researchers, we ensure that the privacy of our users is protected. Learn more about the privacy-safe research that we support.

 

Other third parties

We also share information with other third parties in response to legal requests, to comply with applicable law or to prevent harm. Read the policy.

And if we sell or transfer all or part of our business to someone else, in some cases we'll give the new owner your information as part of that transaction, but only as the law allows.

 

How do the Buggami Companies work together?

Key Points:

·         Buggami LLC owns Buggami.com, Bugga-Messenger, Buggami iOS Chat, Buggami Android Chat and the other Products covered by this policy

·         Buggami LLC also owns the Buggami Africa Companies, which include Budating.

·         Sometimes we share information within these Companies

·         We do this to make new features or shared experiences between different products. Then you can do things such as use Buggami Chat App to chat on Portal.

·         We also share information, such as your name and email address, to help verify your accounts and monitor suspicious activities. This helps us keep your accounts safe.

A Portal, a Quest 2 and a mobile phone. The phone screen shows the Bugga-Messenger, Live Chat, Buggami Timeline and Chat apps.

We are part of the Buggami Companies that provide Buggami Company Products. Buggami Company Products include all the Buggami Products covered by this Policy, plus other products such as Bugga-Messenger, Budating and more.

We share the information we collect, infrastructure, systems and technology with the other Buggami Companies. Learn more about how we transfer information to other countries.

We also process information that we receive about you from other Buggami Companies, according to their terms and policies and as permitted by applicable law. In some cases, Buggami acts as a service provider for other Buggami Companies. We act on their behalf and in accordance with their instructions and terms.

 

Why we share across the Buggami Companies

Buggami Products share information with other Buggami Companies:

·         To promote safety, security and integrity and comply with applicable laws

·         To personalise offers, ads and other sponsored or commercial content

·         To develop and provide features and integrations

·         To understand how people use and interact with Buggami Company Products

 

How can you manage or delete your information and exercise your rights?

Key Points:

·         You have rights to view and download the information that we have about you

·         You can use the settings in this section to manage your privacy

·         You also can delete your account or specific account information, if you want to

We offer you a variety of tools to view, manage, download and delete your information below. You can also manage your information by visiting the settings of the Products you use. You may also have other privacy rights under applicable laws.

To exercise your rights, visit our Help Centres, your settings for Buggami and Bugga-Messenger and your device-based settings.

 

How long do we keep your information for?

Key Points:

·         We keep information for as long as we need it to provide a feature or service

·         But you can request that we delete your information

·         We'll delete that information unless we have to keep it for something else, for instance for legal reasons

We keep information for as long as we need it to provide our products, comply with legal obligations or to protect our or other's interests. We decide how long we need information on a case-by-case basis. Here's what we consider when we decide:

·         If we need it to operate or provide our products. For example, we need to keep some of your information to maintain your account. Learn more.

·         The feature that we use it for and how that feature works. For example, messages sent using Messenger's vanish mode are retained for less time than regular messages. Learn more.

·         How long we need to retain the information for to comply with certain legal obligations. See some examples.

·         If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products

In some instances and for specific reasons, we'll keep information for an extended period of time. Read our policy about when we may preserve your information.

 

How do we transfer information?

Key Points:

·         Because we connect people all around the world, we need to transfer information all around the world too

·         When we do this, we follow international regulations to keep your information safe

 

Why is information transferred to other countries?

We share the information that we collect globally, both internally across our offices and data centres, and externally with our partners, measurement vendors, service providers and other third parties. Because Buggami is global, with users, partners and employees around the world, transfers are necessary for a variety of reasons, including:

·         So we can operate and provide the services stated in the terms of the Buggami Product that you're using and this policy. This includes allowing you to share information and connect with your family and friends around the globe.

·         So we can fix, analyse and improve our products

 

Where is information transferred?

Your information will be transferred or transmitted to, or stored and processed in:

·         Places we have infrastructure or data centres, including the United States, Ireland, Denmark and Sweden, amongst others

·         Countries where Buggami Company Products are available

·         Other countries where our partners, vendors, service providers and other third parties are located outside of the country where you live, for purposes as described in this policy

 

How do we safeguard your information?

We rely on appropriate mechanisms for international data transfers.

We also make sure that appropriate safeguards are in place whenever we transfer your information. For example, we encrypt your information when it's in transit over public networks to protect it from unauthorised access.

 

How do we respond to legal requests, comply with applicable law and prevent harm?

Key Points:

·         Sometimes we have to provide information to respond to legal requests when necessary

·         If there's a law that says we need to keep your information for some reason, we need to comply with it. So we'll keep information to obey that law.

·         We also sometimes keep information that we think will help prevent or stop bad activity, either on our Products or in the world

We access, preserve, use and share your information:

·         In response to legal requests, such as search warrants, court orders, production orders or subpoenas. These requests come from third parties such as civil litigants, law enforcement and other government authorities. Learn more about when we respond to legal requests.

·         In accordance with applicable law

·         To promote the safety, security and integrity of Buggami Products, users, employees, property and the public. Learn more.

We may access or preserve your information for an extended amount of time. Learn more.

 

How will you know the policy has changed?

We'll notify you before we make material changes to this Policy. You'll have the opportunity to review the revised Policy before you choose to continue using our products.

 

How to contact Buggami with questions

You can learn more about how privacy works on Buggami and on Bugga-Messenger, and in the Buggami Help Centre. If you have any questions about this policy or have any questions, complaints or requests regarding your information, you can contact us as described below.

 

You can contact us online or by post at:

Buggami LLC.
FAO: Privacy Operations
5/7, JACOB SHONOLA STREET,
OKE IRA, OGBA, LAGOS, NIGERIA.
privacy@buggami.com